Our Promise


Our Commitment to You

Ollie & Darsh is unlike any other dental clinic in Liverpool. We don’t want to just be your dentist - we want to be your partner in achieving your brightest smile ever.

We want to get to know you, understand your needs and we’re committed to providing the care and support that you’ll need on your journey to better oral health. As a client of Ollie & Darsh, we promise:

To Listen To Your Needs

We’d like to sit down and talk with you, to find out what you really want to achieve from your dental treatment, whether that’s a straighter smile, whiter teeth or repairing a broken tooth, we’ll create a bespoke plan for you, which directly addresses your needs.

To Provide The Best Service

Once we understand what you need, we’ll offer you the best advice we can and ensure your work is completed quickly, efficiently and to the highest standard. We’ll also make sure that your experience at Ollie & Darsh is convenient and comfortable each time, from your arrival at our clinic, during your appointment and right through to payment.

To Provide The Latest Techniques and Technology

Our clinicians constantly embark on further professional training to continue the development of their skills, so we can offer you the latest treatments to improve your smile. We also constantly invest in state-of-the art technological equipment, which we use in many of our treatments.

To Help You Write The Story Of Your Smile

We promise to combine our professional experience; warm, friendly approach and our access to the latest technology to enable to start writing the story of your perfect smile today…

We also clearly state the cost of proposed dental work in advance, guarantee our dental work for a minimum of 12 months and we make no charges for appointments changed or cancelled, where 24 hours’ notice has been provided

A Beautiful Partnership

Like any partnership, our relationship with our clients is a two way street and we appreciate your commitment to:

  • Arrive on time for your appointments
  • Follow our instructions to care for the work we provide
  • Attend review and maintenance appointments as advised
  • Pay for treatment as requested
  • Talk to us, share your comments and suggestions and help us to continually improve our offering
  • Help our clinic grow by recommending us to your family, friends and colleagues
  • Be courteous and respectful to our team

If you'd like to find out more about Ollie & Darsh and what we can do to help you, book an appointment online today, call 0151 236 6578 or by email our Business Manager, Suzy Gorman, at suzy@ollieanddarsh.co.uk

 



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