Testimonials

I have always been afraid of the dentist which is why, when I visited Ollie and Darsh my teeth were in such a poor state as I only went when I really had to. I was encouraged to choose the practice by my son who had his treatment there and was absolutely delighted, and I could see the fantastic results. I was especially concerned about my four front teeth which, over the years, had been over-filled and the colour and condition had deteriorated to the point where I was quite embarrassed to smile. I was convinced that they could not be saved…..or at the very least they would have to be crowned – something I dreaded.

From my first contact with the practice, when I was welcomed by Suzy I felt I was in safe hands. She really listened to what I wanted and explained fully what I could expect and the process I would be taken through. I say taken through because that is exactly what happened. I was literally nurtured along. My first consult with Ollie was so relaxing – he understood why I was nervous and did not make me feel ridiculous for feeling that way. He took photographs and x-rays and then explained that he could restore my teeth using a home whitening process, then take out all the old fillings and build the teeth up again. I was really pleased that he felt this could be done without crowning, although I could not imagine how as my teeth were practically all filling.

To make things less stressful for me he offered to work on all four teeth in one appointment and so he did. I have to say that I did not hope for a great deal and was just grateful he would be able to fill them. However, when he handed me the mirror at the end of the appointment – to say I was thrilled is an absolute understatement. My teeth are beautiful (even if I do say so myself!!!) There is absolutely no way you can tell they have been built up, they look completely natural – just so much better than they ever did. I have my smile back and just as importantly I do not dread my next visit. Ollie is not just a dentist…..he’s a perfectionist and an artist and I will always be grateful to him, and the whole team.

(Before my treatment I spent some time reading the testimonials from previous patients, and I actually thought they were probably a little exaggerated…… they are not – I can assure you!!)

With kindest regards

Jackie Thompson

A year or so ago, I wouldn’t have thought I’d be writing a testimonial for a dentist. Let’s face it, we’re not always that great at saying ‘job well done’... and there’s probably a secret part in many of us that likes to be in an exclusive ‘in the know’ club, such as for an unspoilt holiday destination. And when do you really receive such exceptional customer service and be so thoroughly satisfied to really take the time out to articulate that? For a dentist?!

I first visited the fine surroundings of Ollie and Darsh early on in 2009, to take up the offer of a free consultation. I’d been really unhappy with my smile for a long time and wanted to change this. I had already met another dentist for a free consultation a while earlier, and had previously consulted my regular dentist. And I was perfectly prepared to carry on until I found the right place, who could offer the right treatment for me. I also wanted to feel comfortable and confident in my decision. That was very important.

I knew there wasn’t an easy solution as I wasn’t presenting with a straightforward situation. It was complicated. A bit of a challenge. And with that, I wanted to improve my smile to the best it could realistically be, with minimum invasion, relatively quickly, and not feel self-conscious during the process. OK, a big challenge.

In my previous consultations, I’d been offered full traditional orthodontic treatment followed by implants or a full set of veneers, and neither of these options were for me. So, being a researcher by trade, and liking a challenge, I investigated the options and thought Invisalign might be the answer. The trail then led me to Ollie and Darsh, and a consultation with Suzy.

I liked Suzy the instant I met her. She’s so friendly, really cares, and is a great listener. In my first consultation I met Ollie too. He likes a challenge as well and was totally prepared to put everything he could into getting the right result for me. And they took their time with me, there was no rush. I didn’t want the ‘heavy sell’ and I was clear to them that I’d need time to consider what was involved. That was fine. “Take your time. But if there’s any more information you need, or you want to come in again for another chat, then we’d love to see you”. I liked that. I also liked the fact that all information was provided upfront, and there were no hidden surprises. Integrity is key.

A few weeks later, I decided to bite the bullet – or the Invisalign aligners if you like – and I returned. Already I was greeted like a friend, and the pre-procedure appointments filled me with confidence. Seeing the ClinCheck (the little video that shows you the movement of your teeth that will happen) quite took me aback – in a good way – and Suzy and Ollie were just delighted they could help me.

Starting the treatment itself, I was a bit nervous, but the team at Ollie and Darsh were overwhelmingly positive and excited for me. I hadn’t considered excitement as an emotion, but their enthusiasm is infectious. Invisalign is an adjustment, but the team were with me every step of the way, from Suzy dropping me an email the day after I got my first aligners to see how I was, to providing encouragement and support, to general chats about the process. And Ollie is so pleased with visible progress it’s like his football team have scored a goal. (Probably a good thing you’re an Invisalign dentist, Ollie). And if there was anything that needed checking or sorting between regular appointments I was fitted in to their busy schedule without hesitation.

A real consideration in choosing Ollie and Darsh for Invisalign is the fact that they’re a Platinum Elite provider of the treatment. This is the top status a dentist can have with Invisalign and refers to the number of cases undertaken. This has several advantages, not least that fact Ollie is an experienced professional who knows what can be achieved and how, but also the speed at which things can happen. In other words, a hotline to Invisalign. For example, I needed refinements (tweaks) on both my upper and lower teeth. This is a very normal part of the process, particularly in cases where some more complex movements are happening. As new impressions are taken, sent half way around the world, new movements generated, and more bespoke aligners produced and sent to Liverpool, treatment pauses. So you really want this pause to be short, and with Ollie and Darsh it is, the quickest pause I’ve read about on many an online Invisalign forum.

Less than a year down the line, my smile has radically altered for the better, and yet the whole process was really straightforward. For me, Invisalign couldn’t have been further from traditional braces in terms of pain, visibility and speed of achieving the final outcome (all in a good way), and I speak as someone who wore traditional braces for three years in their teens. I also had two veneers placed, which we’d planned to do from the outset due to teeth that were congenitally missing, and they look great, really natural. Combined with whitening, it has all been a complete transformation.

Now I have the natural looking smile I always wanted, one that fulfils my goals from the outset. I’m still thoroughly enjoying admiring it, and still adjusting to smiling properly in photos. But people have been telling me I seem happier as I’m “smiling a lot more these days”… yes, that’s the sort of impact this treatment can have.

As I’m settling in to the retention stage of the process (and it will be a long stage, these little babies aren’t moving anywhere this time!), Ollie and Darsh have made it clear that they’re there for me as long as I need them, it’s not ‘case closed, bye bye’.

I’m glad of that.

When I first walked Into Ollie and Darsh I was surprised to see how much NOT like a dentist It really was. I was greeted by Suzy's smiling face and welcomed in to my consultation. I was not 100% sure that I was going to go ahead with in regards to my new smile but after speaking to Suzy the deal was sealed!

Each time I came to Ollie and Darsh I was always greeted with a happy smiling face, all the staff are great and I had root canal, replacement fillings, Enlighten Deep Bleaching and porcelain veneers and It was all painless and over before I knew It.

Thanks to Ollie who is my GOD for giving me a brilliant white smile even though he did warn me I may stop traffic and that people may need sunglasses when I smile! Ha-ha! I would recommend Ollie and Darsh to all my friends and family, In fact I already have done!

Thanks guys

See you all soon

Jo Cookson

It is often said that ‘you can’t teach an old dog new tricks.’ Well I think you might just have achieved this and well done you.

My opinion of dentists was pretty similar to the views of many. I had never enjoyed a visit as I am not keen on pain or discomfort. My wife had called me a sissy and I called her worse when she was out of ear shot. About six months ago she claimed that she had discovered a dentist in Liverpool who would change my opinion and allay my fears.

I chipped a tooth and needed some emergency repair. Taking the opportunity to find a flaw with the views of my wife I booked in to see Ollie.

The first impressions of the booking over the telephone were professional and polite. When I arrived, the greeting was relaxed and smart with efficiency and friendliness throughout. The surroundings are definitely not what I expected which, if you are reading this at Ollie and Darsh, you will no doubt have experienced by now. Ollie took the time to explain to me every detail of the intended procedure which gave me enough time to explain to him that I hated dentists and that I had a very low pain threshold. I was great to see he could relate to my anxiety and did not call me a sissy. I like him more than my wife!!! At every appointment throughout my treatment I had plenty of time with Ollie and Suzy to talk about what I wanted and any worries. They always gave me straight, honest and detailed replies which helped me a lot. All of the staff at the practice are kind and fantastically understanding.

Following the emergency repair which went very well, I asked Ollie why I had damaged my teeth so often in recent years. He explained in simple terms what was causing the underlying problem and arranged for me to have photographs taken of my teeth. I defy anyone to look good on these photographs but they do show up some interesting things. Ollie patiently took me through the reasons for the faults which included jaw alignment and grinding amongst other things. When I asked him for a plan to address the problems he gave three options. The advantages and disadvantages of each scheme were fully explained in a letter which gave me time to consider what he had available and pick out as I liked.

I decided to include whitening, ‘build ups’ on the bottom teeth and porcelain caps on ten of the top. I was told by Suzy and Ollie that this would give me a fantastic smile.

The course chosen involved a temporary build on my prepared gnashers on top which gave me the opportunity to get a feel for how the finished smile would look. I was given plenty of opportunity to change any of the aspects but in the end felt confident with the appearance and sensation. Ollie had explained how these would cause my jaw to reposition in a more natural location which, although a little uncomfortable at times has improved the shape of my face and prevents me from grinding. This means no more headaches in the morning.

Although I would not have considered myself to be shy, I also found that I had much more confidence than before. This was brought along with family and friends being impressed with my new smile while people who I met for the first time or seldom just thought I had great teeth.

When the final caps were fitted it was a step up once again. I really do have a fantastic smile as promised by Suzy and Ollie. In addition they have changed my opinion of dentists in a way I would never have imagined. So you have not only taught this old dog new tricks, you have given him a smile to be proud of.

Without doubt the best Dentist in Liverpool and this from a person who had a terrible fear of going to one! From the moment you walk in you are welcomed by the extremely friendly staff and the place itself is nothing like a dentist that you would imagine. From the outset of my treatment everything was explained to me in terms that I could understand and there were no hidden extras, and nothing was too much trouble. I have finished my treatment for the time being and couldn't be happier with the results or the service that I received throughout and without doubt would highly recommend Ollie & Darsh to anyone who needed any form of treatment. I have gone from being worried about attending the dentist to being fine about going and it's all thanks to Ollie & Darsh and their staff.

Thanks for all your help.

Before	After

I am 2 months into my Invisalign treatment programme and to present the way I have been dealt with has been fantastic. The very professional and friendly staff make you feel comfortable at all times and I couldn't recommend 'Ollie and Darsh' any more. Cleanliness, Staff, Products, Surroundings and Price are all A**

Before	After

My mum warned me when I was a tot Too many sweets make teeth rot. Mars bars, toffees, Milky Way Liquorice, fruit gums every day. A mouth full of fillings didn’t put me off, more and more I’d sit and scoff! By the time I was twenty I had crowns a-plenty, My roots owned a barge The canals were so large.

Enough! I thought at fifty three A smile makeover is just for me, By now my teeth looked pretty harsh Time to call Ollie and Darsh! A chat with Suzy had no delay As she gave some ways and means to pay.

With X-Rays developed and photos taken I felt quite relaxed, not at all shaken. The drillings and fillings weren’t my offenders ‘Cos I lay back and watched Eastenders!

The work all complete and so worthwhile, now I keep flashing my great big smile.

So thanks to Darsh and the team For giving me a great big beam!

Before	After

Testimonial to Ollie

It is a pleasure to write this testimonial to Dr Daz Singh. I will begin by describing the result of my dental reconstruction as excellent and way beyond what I had expected.

Anyone who embarks on a course of restorative and cosmetic treatments that involve complicated dental procedures does so with a little apprehension.

Daz made the whole experience relaxed and uncomplicated due to his total professionalism and attention to detail. Throughout Daz gave detailed explanations of all the procedures that I found both interesting and reassuring.

Part of my treatment involved trips to London as part of a training program. All arrangements for travel and hotels etc where made personally by Daz and were faultless.

The result has left me with a smile I could only have wished for some months ago and one to which all my family and friends have remarked looks totally natural.

Anyone considering dental procedures of any nature should look no further than to solicit the services of Dr Daz Singh and the impressive team of people he has surrounding him. You can be assured that you are in the hands of one of the most skilful and professional dentists around.

Testimonial to Ollie

I was thrilled with the dentistry service that Daz gave to me, his commitment was UN-RIVALLED, of that I'm sure.

His professionalism in making sure that I, the patient went away 100% happy was testimony to the thoroughness and dedication that he showed from beginning to end of my treatment, and at times this was both testing for myself and for Daz.

The end result being that I was absolutely delighted with my new smile & would recommend anybody who wishes to have dentistry to choose Daz to carry out their procedure.

I would also like to thank Daz & Suzy for the excellent service, which I received. I look forward to a long lasting relationship with them both.

Ollie and Darsh in an excellent dentist. I have been nervous of the dentist for many years however the staff make you feel extremely comfortable and welcome. I would strongly recommend them to anyone. Overall amazing.

Having had most of my dental work done by Ollie & Darsh I can honestly say they are the best in Liverpool. I was treated as a friend. The level of of Customer Service is exceptional. Overall the practice is a home from home. I didn't feel I was in a Dental Practice at all and you couldn't get anyone more nervous me. The Staff are lovely. EXCELLENT

I haven't actually had my teeth looked at/treated here but I have spoken to the dentists and the staff who are very welcoming and who all have lovely teeth.

Ollie and Darsh is the most unique hidden gem, in the world of Dentistry.

At least that I have seen to date anyway! They offer great long term memberships, and every client that comes in, they treat them like an individual.

All in all, one in a million x

As I got older I noticed my teeth starting to turn yellow.  Especially when I wore bright lipstick!

Now my teeth are sparkly white I'll be wearing red lipstick every day.  The Enlighten treatment was so simple, painless and very effective.

The final session was so relaxing that I even forgot i was at the dentist.  I would definitely recommend Ollie and Darsh.

Oh yes, the best bit was watching comedy shows during the procedure, laughing in the Dentist's chair was new and a funny experience for me, you should try it for yourself.